Microsoft Dynamics Support Manager
Company: VirtualVocations
Location: Fort Collins
Posted on: February 11, 2025
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Job Description:
A company is looking for a Microsoft Dynamics Support Manager to
lead and optimize a support team for exceptional customer
service.
Key Responsibilities
Manage and develop a team of support members, both in-person and
virtual
Track trends and implement changes to consistently meet SLAs and
KPIs
Serve as a point of escalation and maintain strong communication
with clients and stakeholders
Required Qualifications
Bachelor's Degree in Information Technology, Computer Science, or a
related field, or equivalent work experience
Minimum 2 years of experience in a leadership role within a
Microsoft Dynamics Professional Services team
Expertise in MS Business Central, MS Power Platform, MS Azure, MS
Dynamics 365, and MS Office 365
Experience with Power BI, Connectwise, and Brightgauge is a
plus
Microsoft Business Applications certifications preferred
Keywords: VirtualVocations, Fort Collins , Microsoft Dynamics Support Manager, Executive , Fort Collins, Colorado
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