Trust and Safety Manager
Company: VirtualVocations
Location: Fort Collins
Posted on: February 6, 2025
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Job Description:
A company is looking for a Manager II, Trust & Safety - Incident
Operations.
Key Responsibilities
Support the team in managing trust and safety concerns, focusing on
user assistance and risk mitigation
Identify trends and issues faced by users, triaging escalated
concerns and collaborating on sensitive issues
Oversee payment and distribution processes, ensuring alignment with
departmental goals and timely task completion
Required Qualifications
2-4 years of relevant experience in Trust and Safety and/or
Customer Support
High school diploma or equivalent required
Experience in program management to enhance efficiency and user
experience
Strong collaboration skills and ability to work independently
Advanced proficiency in spoken and written English; Spanish fluency
is a bonus
Keywords: VirtualVocations, Fort Collins , Trust and Safety Manager, Executive , Fort Collins, Colorado
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Click
here to apply!
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