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Bilingual Customer Service Associate

Company: VirtualVocations
Location: Lakewood
Posted on: February 5, 2025

Job Description:

A company is looking for a Customer Service Associate-Bilingual to assist customers in a claims contact center.



Key Responsibilities

Respond to inbound telephone inquiries and assist customers in filing insurance claims
Explain the claims process and provide status updates on existing claims
Document all customer interactions accurately in the claim file


Required Qualifications

High School Diploma or equivalent required
Fluency in English and Spanish
Customer service experience preferred
Insurance Adjusters License in applicable states
Ability to operate a computer for extended periods

Keywords: VirtualVocations, Fort Collins , Bilingual Customer Service Associate, Other , Lakewood, Colorado

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