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Healthcare Self-Pay Collector

Company: VirtualVocations
Location: Fort Collins
Posted on: February 8, 2025

Job Description:

A company is looking for a Healthcare Customer Service Self-Pay Collector to assist clients' customers with open balance accounts and ensure timely payments.



Key Responsibilities:

Handle inbound calls to arrange debt repayment based on patients' financial situations
Utilize HIPAA and TCPA compliance during calls and ensure all required statements are sent
Manage patient disputes by gathering information and escalating issues as necessary


Required Qualifications:

High School Diploma
At least 1 year of relevant experience
Proficiency in using healthcare management software; knowledge of Epic or similar software is a plus
Medical billing and pay processing experience with patients
Associate's degree and two years of related experience preferred

Keywords: VirtualVocations, Fort Collins , Healthcare Self-Pay Collector, Healthcare , Fort Collins, Colorado

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