Dental Front Office Assistant

Company: Brimhall Family Dentistry
Location: Fort Collins
Posted on: February 1, 2025

Job Description:

Thank you for applying to our positition! We are seeking a warm and welcoming Dental Front Office Assistant to join our close-knit team. We pride ourselves on providing top-notch dental care with a personalized touch, making our patients feel like family. As the first point of contact for our practice, you will play a vital role in creating a positive experience for every patient who walks through our doors. Your responsibilities will include scheduling appointments, managing patient inquiries, and ensuring the smooth operation of our front office. Our ideal candidate is friendly, organized, and passionate about helping others. With a competitive salary of $20 - $25 per hour, this is a fantastic opportunity to be part of a caring team dedicated to promoting dental health and wellness in our community.

Responsibilities:
--- Answer all phone calls promptly and professionally. Check voice mail every day and follow up on all calls.
--- Schedule and confirm patient appointments, following up on missed appointments as necessary.
--- Verify insurance coverage for all patients.
--- Greet and assist patients in a friendly and professional manner, providing excellent customer service.
--- Learn our operations systems, procedures, and policies.
--- Take patient payments over the phone or in person.
--- Maintain and update patient records accurately and confidentially in the office system.
--- Manage office supplies and inventory to ensure smooth operations.
--- Keep work station clean and orderly with some general cleaning tasks at the end of each work week.
--- Work with contracted companies to help answer questions and solve problems.
--- Answer emails and faxes promptly and professionally

Qualifications:
--- Experience working in a dental office setting is preferred but not required.
--- Proficient in handling insurance verifications and online programs.
--- Excellent verbal and written communication skills.
--- Strong organizational skills and attention to detail.
--- Competencies: US Work Authorization, Bilingual (English/Spanish), Insurance Knowledge.
--- Be able to work as a team, or be part of our work family.

About Company:
Our office is located in the heart of Fort Collins. We are a smaller operating dental office with room to grow. We take pride in our patients and the care they receive in a family-focused practice. We see people from all walks of life and age groups. Every day is different and exciting which keeps us busy and on our toes. We all come from different walks of life and backgrounds, but building unity and cohesiveness is our top priority for our patients and our office staff.

Keywords: Brimhall Family Dentistry, Fort Collins , Dental Front Office Assistant, Healthcare , Fort Collins, Colorado