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Lead Customer Success Manager

Company: VirtualVocations
Location: Fort Collins
Posted on: February 7, 2025

Job Description:

A company is looking for a Lead Customer Success Manager to engage, retain, enable, and grow top-tier customers.



Key Responsibilities

Act as the primary advocate for customers, guiding them through the simulation software journey
Build strategic relationships and ensure smooth renewals through proactive engagement
Maintain updated customer profiles and manage renewal opportunities within Salesforce


Required Qualifications

BS in Business Management, Strategy, Economics, Communications, Electrical Engineering, or equivalent
4+ years of experience in management consulting, technical account management, or enterprise software sales
Consistent record of achieving targets and goals, preferably in a sales setting
Proven capability in organizing executive-level discussions
Significant customer-facing experience with enterprise-type customers

Keywords: VirtualVocations, Fort Collins , Lead Customer Success Manager, Executive , Fort Collins, Colorado

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